For billing inquiries, or to cancel a recurring subscription, please contact the billing company you signed up with.
Details are in the email you received during sign up.
CCBill is our primary payment processor.
You can contact CCBill billing support at:
Verotel is our secondary payment processor.
You can contact Verotel billing support at:
If you have any other billing questions, you can create a support ticket by filling out the following form:
Please note – replies to support tickets can sometimes end up in your spam mail folder – please check there if you have submitted a support ticket but not received a response within 24 hours. We aim to answer every support question within a maximum of 24 hours.